Skip to main content

Missed a Discount? Here’s What You Can Do

How to Stay Updated on Discounts

Updated this week

Missed a Discount? Here’s How to Stay Updated

We understand how frustrating it can be to miss a discount code during checkout. At Meroda Cosmetics, we strive to make your shopping experience smooth and rewarding.

Can Discounts Be Applied After Checkout?

Once an order is placed, our system immediately processes it, which means we are unable to apply missed discount codes or cancel orders to adjust pricing. Unfortunately, once an order is completed, promotional discounts cannot be retroactively applied. Promotional items, such as a free Velvet Dream Lipstick, often require customers to manually add the item to their cart and apply the correct promo code during checkout. Ensuring these steps are followed is crucial for the promotion to be applied correctly.

What to Do If a Promotional Code Doesn’t Work

If you experience issues while using a promotional code (e.g., code not being accepted), here are some possible reasons:

  • The promotion may have expired and is no longer valid.

  • Some errors might occur depending on code restrictions or entry issues. Whenever you encounter such an issue, ensure you verify the expiration or terms and conditions of the promotional code before proceeding. In the case of future queries, you can always contact our customer support for clarity.

However, we frequently introduce new promotions and exclusive deals, giving you plenty of opportunities to save on future purchases. If you notice a promotional item is missing despite meeting the outlined steps, it’s important to double-check before completing your order as promotions cannot be adjusted after the transaction is complete. Always double-check the steps needed to redeem promotions, such as adding the promotional item to your cart and entering the specified promo code. Review the promotion’s full terms and conditions to ensure compliance, as promotions cannot be applied retroactively. If you experience issues redeeming a code, it may be due to expiration, restrictions, or entry errors. Double-check these factors or contact customer support for assistance.

How Do Promotional Offers Work?

Promotions often involve adding the promotional item to your cart and applying a valid promo code at checkout. These steps must be correctly completed for the offer to be applied. Full terms and conditions, such as expiration dates or purchase minimums, are included in promotional materials and should be reviewed to ensure eligibility.

Here are some simple ways to stay updated on our latest offers:

  • Sign up for our newsletter to receive exclusive deals directly to your inbox.

  • Bookmark our deals page and check it before shopping to find the latest discounts.

  • Follow us on social media for special promo codes and early access to sales:

  • Review promotion terms and conditions carefully to ensure you meet all requirements, such as expiration dates or purchase minimums.

  • Request samples where applicable: If you miss redeeming a sample offer, contact customer support to inquire about availability (evaluated on a case-by-case basis).

We Appreciate You

Your satisfaction is our priority, and we’re always working to bring you the best value. While this time may not have gone as planned, we look forward to offering you amazing savings in the future.

If you have any questions, our customer support team is always here to help.

Happy shopping, and we can’t wait to offer you more fabulous deals soon!

Start a Live Chat with Us

Need help? We're here for you!
To start a live chat with our support team, simply click the chat icon in the bottom-right corner of your screen:

Our team is ready to assist you in real time. Whether you have a question about an order, a product, or a return—we’ve got you covered!

Did this answer your question?