If Klarna isn’t appearing as a payment option at checkout, here are some things you can check:
Klarna is only available in certain countries and currencies.
Make sure your billing and shipping address match and are eligible.
Klarna may decline a purchase based on a soft credit check or other security settings.
What to do:
Double-check your address information and try again.
Try using a different browser or device.
If it still doesn’t work, choose an alternative payment method.
You can also contact Klarna directly at klarna.com for help with declined payments.
Still stuck? Feel free to message our support team—we’re happy to assist.