We’re committed to getting your order to you as quickly and smoothly as possible. Here’s a breakdown of the shipping services we use for the UK and its surrounding islands, plus how you can track your parcel with each carrier.
UK Mainland Deliveries
We offer several delivery options depending on your chosen service at checkout:
Standard Shipping (Royal Mail)
Service: Letterbox-friendly parcels
Carrier: Royal Mail via PostNL
Estimated Delivery Time: 4–6 business days
Tracking:
You’ll receive a Royal Mail tracking number via email once shipped.
Track your parcel at: https://www.royalmail.com/track-your-item
Priority Delivery (UPS / FedEx)
Service: Fast Track or Priority
Carriers:
UPS via PHE (Fast Track): 2–4 business days
FedEx Priority: Next business day
Tracking:
UPS: Track here: https://www.ups.com/track
FedEx: Track here: https://www.fedex.com/en-gb/tracking.html
Island Deliveries (UK Territories)
Orders to the UK islands may take slightly longer due to local delivery handling.
Isle of Man, Scottish Highlands & Islands
Carrier: final mile by Isle of Man Post
Estimated Delivery: 4–6 business days
Tracking: https://www.evri.com/track-a-parcel
Jersey (UK Island)
Carrier: final mile by Jersey Post
Estimated Delivery: 4–6 business days
Guernsey
Note: Guernsey isn’t shown in the screenshot but generally follows a similar route as Jersey.
Carrier: PostNL or Royal Mail (check confirmation email)
Estimated Delivery: 4–6 business days
Tracking: https://www.royalmail.com/track-your-item or Jersey Post depending on final mile provider.
How to Track Your Order
Once your order ships, you’ll receive a shipping confirmation email with your tracking number. To track your parcel:
Open your confirmation email
Click on the tracking link or copy the tracking number
Visit the carrier’s website (see links above)
Enter your tracking number to get real-time updates
If your tracking hasn’t updated within a few days or your parcel appears stuck, feel free to contact our support team and we’ll gladly help investigate!