Regain Access to Your Account in Minutes
We understand how frustrating it can be to get locked out of your account. The good news? Resetting your password is quick, secure, and straightforward. Follow the steps below to get back to shopping your Meroda essentials in no time.
Before You Begin: Do You Have an Account?
Important: To reset your password, your account must be registered and activated.
If you've placed an order with us before but haven't created an account yet, you'll need to set one up first. Here's the quick process:
Go to the Login page
Click "Create Account"
Use the same email address from your previous order
Complete the registration form and click "Create"
Check your inbox for an activation email and click the link inside
Once activated, your previous orders will automatically appear in your account
After activation, you'll be able to reset your password anytime using the steps below. If you need detailed instructions on creating an account, check out our account creation guide.
How to Reset Your Password: Step by Step
Step 1: Visit the Login Page
Head to merodacosmetics.eu and click the "Login" link in the top-right corner of the homepage.
Step 2: Click "Forgot your password?"
On the login page, below the password field, you'll see the link "Forgot your password?" Click it to begin the reset process.
Step 3: Enter Your Email Address
Enter the email address associated with your Meroda account and click "Submit." We'll verify it's connected to an active account and send you reset instructions.
Step 4: Check Your Email
Look for an email from Meroda with the subject line containing password reset instructions. Click the secure link inside to proceed.
Email not arriving? Check your spam and junk folders—sometimes our emails take the scenic route! If you still don't see it after 5-10 minutes, our Customer Support Team can help resend it.
Step 5: Create Your New Password
Click the link in the email to open the password reset page. Here, you'll enter your new password and confirm it.
Password Tips for Maximum Security:
Use at least 8 characters
Mix uppercase and lowercase letters
Include numbers and special characters (like @, #, $, or !)
Avoid using personal information (birthdate, name, etc.)
Don't reuse passwords from other accounts
Step 6: Log In With Your New Password
Return to the login page and sign in using your email address and your brand-new password. Welcome back to your Meroda account!
What If You Still Can't Access Your Account?
Didn't receive the reset email? Check your spam folder first. If it's not there, wait a few minutes and try again. Sometimes emails need a moment to arrive.
Are you using the correct email address? Double-check that you're entering the exact email address you registered with. Even a small typo will prevent the reset email from reaching you.
The reset link isn't working? Reset links typically expire after a set time. If yours has expired, simply go through the process again to request a new one. It usually takes just a minute or two.
Still having trouble? Our Customer Support Team is here for you. Whether you can't locate your activation email, the reset link isn't working, or you're experiencing any other account issues, reach out to us. We're committed to getting you back into your Meroda account as quickly as possible.
Password Security: A Reminder
Your account security is important to us. Here are a few best practices:
Never share your password with anyone, including Meroda team members
Don't use the same password for multiple accounts
Update your password regularly if you suspect any unauthorized access
Log out when using shared devices
Frequently Asked Questions
Q: How long does the password reset email take to arrive? A: Usually within a few minutes. If it doesn't arrive, check your spam folder or try requesting it again.
Q: Can I change my password without resetting it? A: Yes! Once you're logged into your account, you can update your password anytime through your account settings.
Q: What if I keep forgetting my password? A: Consider using a password manager tool—it securely stores your passwords so you only need to remember one master password.
Q: Is my account safe if I've forgotten my password? A: Yes. As long as you're the only one who knows your email address, your account remains secure. Just reset your password as soon as you remember, and you're all set.
Need More Help?
Explore our other Help Centre articles for guidance on account creation, orders, shipping, and more.
Contact Customer Support – Our team is always ready to assist you with any account or login issues. We're here to ensure your Meroda experience is seamless and enjoyable.
Welcome back to your account. Now, let's get you back to discovering your next beauty essential.