Unfortunately, once an order has been placed, it cannot be modified. Our system processes orders quickly to ensure fast shipping, and once it has been sent to our distribution center, changes are no longer possible.
Avoid Order Mistakes with These Shopping Tips
To prevent errors and ensure a seamless shopping experience, follow these steps before completing your order:
1. Double-Check Your Cart
Product Details: Confirm the name, shade, and quantity of each item.
Quantity Check: Ensure you are ordering the correct amount of each product.
Final Review: Before proceeding to checkout, take one last look at your cart to verify all details.
2. Order Processing & Shipping
Our system works quickly to process and dispatch orders, which means changes are not possible once an order is submitted.
If you notice an error immediately after purchasing, you can reach out to customer service. While modifications aren’t guaranteed, we may assist if the order has not yet entered the processing stage.
3. Non-Returnable Items
To reduce plastic waste, plastic seals have been removed from our packaging, making all cosmetic purchases final.
Please make sure everything is correct before placing your order to avoid issues later.
By carefully reviewing your order before checkout, you can shop with confidence, knowing that your purchase is exactly as intended!