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Managing Your Marketing Settings

Update your marketing preferences at Meroda. Unsubscribe from promotional emails, SMS alerts, and WhatsApp messages. Manage communications easily.

Updated this week

Stay in the loop—or opt out completely. You're in control of how Meroda reaches you. Manage your marketing settings for email, SMS, and WhatsApp whenever you like.

Why Manage Your Preferences?

We love sharing beauty tips, exclusive offers, and new product launches. But we get it—not everyone wants every message. You can choose exactly what you'd like to hear about, or unsubscribe from everything. It's entirely up to you.

Your Marketing Channels

We may contact you through:

  • Email – Product updates, offers, beauty tips, and promotions

  • SMS – Time-sensitive offers, delivery updates, and flash sales

  • WhatsApp – Exclusive deals, product launches, and personalized recommendations

How to Manage Your Settings

Unsubscribe Links in Messages

Every email and SMS we send includes an unsubscribe link. Simply click it to opt out of that channel immediately. It works instantly—no confirmation needed.

Via Email

Send an email to [email protected] with the subject line: "Update My Marketing Preferences"

Include:

  • Your full name

  • Your email address

  • Which channels you want to unsubscribe from (or request to unsubscribe from all)

We'll update your preferences within 48 hours.

Via Chat

Use the chat button on our website and let us know which marketing communications you'd like to manage. Our team will help you adjust your settings right away.

What Happens When You Unsubscribe?

When you unsubscribe from a marketing channel:

  • You'll stop receiving promotional content via that channel

  • You'll still receive transactional emails (order confirmations, shipping updates, refund notifications)

  • Your account and order history remain unchanged

  • You can resubscribe anytime if you change your mind

Resubscribe Anytime

Changed your mind? You can always re-enable marketing communications:

  • Email us at [email protected] with "Resubscribe to Marketing" in the subject line

  • Use the chat button and ask to resubscribe

We'll have you back on our mailing list within 48 hours.

Unsubscribe from Everything

Want to opt out of all marketing communications at once?

Send an email to [email protected] with the subject line: "Unsubscribe from All Marketing"

Include:

  • Your full name

  • Your email address

  • A confirmation that you want to unsubscribe from all channels (email, SMS, and WhatsApp)

We'll process your request immediately. You'll continue to receive important transactional messages about your orders.

Important to Know

  • Unsubscribing is free and takes seconds

  • You won't miss critical updates (like shipping notifications) when you unsubscribe from marketing

  • We respect your privacy and won't share your contact information

  • GDPR compliant – your choice, always respected

Questions?

Reach out anytime. Contact us via chat or email at [email protected]. We're here to help you manage your preferences exactly as you want them.

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