We know how exciting it is to receive your order, and we want to make tracking it as easy as possible!
Whether you're checking the status of your shipment or wondering when it will arrive, follow these simple steps to stay updated on your package.
Option 1: Track Your Order via Email
Once your order has been shipped, you’ll receive a shipping confirmation email containing:
✔ Your Track & Trace number
✔ A tracking link to monitor your package in real-time
How to Use It:
Click the Track & Trace link in the email to follow your order’s journey.
If the link doesn’t work, go to the carrier’s website and manually enter your tracking number to check the latest updates.
How to Identify Your Carrier:
The carrier's name is usually mentioned in the shipping confirmation email next to your tracking number.
The first few characters of your tracking number may also indicate which carrier is handling your package.
Option 2: Track Your Order in Your Meroda Account
If you can’t find your shipping confirmation email or want to check your order history, you can track your order directly from your Meroda account.
Follow These Steps:
Log in to your Meroda account on our website.
Click on "My Orders" to view your order history.
Find the order you want to track and click on "Order Details."
Locate your tracking number and carrier details, then click the tracking link to see real-time updates.
What If You Don’t See Tracking Updates?
What If You Don’t See Tracking Updates?
If your tracking status hasn’t updated in 48 hours, the carrier might be experiencing delays.
Some updates only appear once the package is scanned at a new location.
If there are no updates for an extended period, contact our support team so we can assist you.
Shipping Cut-off Times
Shipping Cut-off Times
To ensure timely delivery, please place your order before the following cut-off times:
Netherlands: 23:59 CET for next-day delivery.
Rest of Europe: 22:30 CET for processing.
International Orders (outside Europe): 18:00 CET for same-day processing.
Tracking and Support
Once an order is dispatched, you will receive a shipment confirmation email with tracking details to monitor your delivery. If you experience any issues with tracking or receiving your package, please contact us immediately so we can assist you.
Note: Orders are not shipped on certain public holidays. While we aim to meet delivery times, they are estimates and can vary depending on external factors.
For more details on our policies, visit our Shipping & Delivery and Order Tracking pages.